Grumpy Man

I just want to tell you a couple of my all time favorite stories that dealt with people who were either having a really bad day and were taking out on me or that’s just the way they are all the time. My first one dealt with a man who was probably in his 70s, I’m not the best at guessing peoples age but he was older and had a full set of gray hair and used a walker so 70s sounds good to me. I was informed by his sever that he was unhappy with his meal. So I make my way over to his table and ask him what the problem was with his meal? He answered my question with a couple of words that I will leave up to your imagination. I of course apologized to him to and told him to let me fix our mistake. Any time a guest is unhappy with their meal for whatever reason a restaurant should always try to get it exactly how the guest wished to have to meal. Cooked to perfection, to put it in better words. When I asked him if I could take his plate away so that I could bring him out exactly what he wanted, he reached for his fork and told me that if I did not get away from him that he was going to fork me. And those were his exact words in which he replied to me. All I was trying to do was to fix his meal. I was only trying to do my job by making sure that every person that comes to eat at my place of employment leaves more than satisfied. Some people for some reason have to make things more complicated than what they really are. Everyone else at the table was completely embarrassed as I could tell when I looked at them. I will have to give him credit by saying that before he left, he did apologize to me for what he had said and how he reacted.

Much More to Come

Hello everyone,
When peolpe go out to eat with their friends and family, they are expecting to have a great time. Well this is not always the case. I have always thought I have heard and seen it all, but this is far from true. Every time I go out dine, 99.99% of the time I walk out very pleased. The reason for this is that i work with my server to ensure that he or she knows exactly what I want. Now I am not saying that i am a picky and fussy guest, but I try to make things as easy for my server in regards to how I ask for things. Lets just say that you would be surprised by how many people do not have any manners when they dine out. Makes you wonder if they are like this all the time. Please and thank you for some reason are not commonly used as much as they should be by people who dine out. Why, I wish I knew. I hope as you read my blogs you are not thinking that I am just on here to vent about rude people who go to restaurants. I am simply sharing my personal experiences with you both from a restaurant managers perspective and a customers perspective. People I have talked to before about this are really shocked to hear that people acutally act like this and behave in this manner. Yes, I will talk about screaming kids, PDA, people who hack up a lung while others are trying to enjoy their meal, plus much more. I hope you share your dining experiences with me and I always welcome feedback about my blogs. My plan is to wrtie a blog every time something interesting occurs at my place of employment, and trust me there will always be something new to wrtie about. Best wishes to everyone!!!

Many Years of Experience

As i have mentioned before i have worked in restaurants for many years. In the past 6 years i have been working as a manager at a local family restaurant. I will keep the name of the restaurant anonymous so that no one can get offended. Best wishes!!!!!

Better Dinning Experience

Hello,
My Name is EddieG. and i have worked in restaurants ever since i have been able to earn my own money. I have always thought to myself that if people were a little better informed when they go out wishing to enjoy a nice dinner, that they would have a better dinning experience. I have noticed that when i go out to eat, i always have a real good time and enjoy my dinner. Why? Well believe it or not but just by asking for something in a certain way or communicating with your server in a different manner, the server will make sure they please you to their best of their ability. And of course they are working for that tip. Best Wishes!!!!